Support
ClearWords Support
Get help with app problems, subscription problems, purchase restoration, billing or access questions, and general ClearWords questions.
Contact Support
Email tonypengcom@126.com for app problems, subscription or billing help, purchase restoration, access questions, or anything else about ClearWords.
Troubleshooting
- Make sure your Mac has an active internet connection.
- Quit and restart ClearWords, then try the word again.
- If you already subscribe to Pro, open the Pro screen and choose Restore Purchases.
- If Pro access is not restored, contact support and describe what happened.
Frequently asked questions
- How does ClearWords work?
- ClearWords turns difficult English words into simpler meanings.
- Do I need an account?
- No.
- What platform does ClearWords support?
- macOS.
- How many free explanations do I get?
- ClearWords includes a limited number of free explanations per day.
- What is ClearWords Pro?
- ClearWords Pro provides unlimited explanations through an Apple App Store subscription.
- How do I restore my purchase?
- Open ClearWords, go to the Pro screen, and choose Restore Purchases.
- How do I manage or cancel my subscription?
- Subscriptions are managed through your Apple ID subscription settings.